Delivery information

At Time 4 Sleep we believe that everyone deserves a great night's sleep and a hassle-free shopping experience. We have 1000's of beds in stock ready to dispatch and we are able to offer free delivery to most UK addresses.

We have adapted our delivery service to ensure that we keep both our customers and colleagues safe and all customer deliveries are being made in accordance with current government guidelines. Unfortunately, we can't deliver to Scottish Islands, Northern Ireland, Ireland, Isle of Man, Isle of Wight and the Channel Islands.

Our delivery explained

In-stock items

If an item is in stock, you can choose your delivery day when you order (for the majority of UK addresses).

Out of stock?

If an item is out of stock, we’ll contact you to arrange delivery once it’s in stock.

Choosing your delivery date

Once your order has been placed, we’ll send you an approximate delivery date with your order confirmation. This is usually within 24 hours.

Why choose Time4Sleep

Made in the UK

A choice of fabrics

Self assembly

Free Specialist 2 Person Delivery

Large bulky items will be delivered by a two-man team. For the vast majority of postcodes, if the items are in stock, you’ll be able to choose a delivery day at the checkout. For a small number of postcodes, we cannot offer a choice of delivery day. Instead, our delivery partners will contact you directly to arrange delivery.

Deliveries are normally between 7am and 9pm. Saturday delivery is available for selected postcodes at an additional charge of £29.99. On the day before delivery, you’ll receive an email or SMS message with an estimated three-hour delivery window. Once allocated this cannot be changed. On delivery day, you’ll receive a courtesy call around one-hour before delivery. If you’re unable to commit to a delivery between 7am-9pm, it may be possible to upgrade the delivery to a timed service of 7am-12pm, 12pm-5pm or 5pm-9pm at an additional charge of £25. Call us on 01484 500560 to check if this is available.

To help your delivery go as smoothly as possible, please tell us about things like difficult access points or parking restrictions. Ensuring there’s access to the relevant room will also help. Our delivery teams will deliver items up to and including second floor level as standard. If your delivery is beyond the second floor in your building, please contact our customer advisors. Please note, we can’t remove old beds and mattresses for health and safety reasons.

Free One Person Delivery

Medium sized items will be delivered on a one person delivery service. For items in stock, you will be able to select the delivery date at the checkout. For items not in stock we will contact you prior to delivery to arrange a convenient day.

On our one person delivery service the courier will deliver your item to the front door of the delivery address. For apartment blocks, the delivery driver will only deliver to the lobby of the building.

Direct From Supplier

The majority of the items we sell are exclusive to Time 4 Sleep and are shipped from our warehouse. A small number of items we despatch direct from our suppliers. Any items that are shipped direct from suppliers will be marked as Direct from Supplier in the checkout.

These products will be delivered direct from our suppliers using their own delivery services. Once your order has been confirmed you will receive a notification regarding your delivery of Direct Ship Items. Please note that if you have ordered a Time 4 Sleep stocked product and a Direct from Supplier product that you will receive two separate deliveries.

Social Distancing and Preparing for your Delivery

Our main priority is making sure that your delivery can take place whilst maintaining the well being of you and our delivery partners. Our delivery team will be fully equipped with personal protective equipment (PPE).

Please ensure that you always keep at least 2 metres from the delivery team. If you have a two person room of choice delivery please use a mask during the visit and make sure your room is well ventilated. Thank you for your help with making your delivery a safe one.