Clearpay

Clearpay is a payment service that lends
customers a fixed amount of credit to make purchases instantly and then pay for
them in 4 automatic instalments every 2 weeks, with no interest (late fees
apply). At checkout, choose the Clearpay payment method. You will be directed
to the Clearpay website to register and provide payment details. The service is
provided by Clearpay Finance Ltd. Clearpay Plans are not regulated by the
Financial Conduct Authority



How does it work?

Clearpay is a payment service that lends
customers a fixed amount of credit to make purchases instantly and then pay for
them in 4 automatic instalments every 2 weeks, with no interest (late fees
apply). At checkout, choose the Clearpay payment method. You will be directed
to the Clearpay website to register and provide payment details. The service is
provided by Clearpay Finance Ltd. Clearpay Plans are not regulated by the
Financial Conduct Authority



Who can use Clearpay?

Clearpay is only available to
permanent UK residents aged 18+ (excluding Channel Islands) with a UK billing
address.

Customers with international
billing addresses will not be able to use Clearpay or create a Clearpay
account.

Other eligibility criteria apply. See Clearpay
Terms of Service for further details.

How does the Clearpay payment schedule work?

Clearpay will split the total
value of your order into 4 instalments payable every fortnight. The exact
amounts and dates will be displayed for you to agree to before you confirm your
purchase.

If you would like to make
additional unscheduled payments before they are due, you may log into your
Clearpay account to make your payments early. Clearpay will then adjust the
amount owed accordingly.

You can log in to your Clearpay account anytime to view your payment
schedule or make a payment before the next due date.

What if I can't pay a Clearpay instalment?

If you cannot make a payment,
please contact Clearpay here.

As soon as you miss a payment,
Clearpay will immediately stop you from making any further purchases with
Clearpay.

Clearpay will give you until
11pm on the following day to make your repayment and then you will incur a late
fee if you are still not able to make the payment by then. This will be an
initial £6 and a further fee of £6 if the missed payment is not made within 7
days. If your order is less than £24, the total late fee will be £6. If your
order is £24 or over, total late fees will not exceed 25% of the total order or
£24, whichever is less.

Clearpay debt may be passed to a debt collection agency and this may
affect your ability to use Clearpay in future. We encourage you to use Clearpay
responsibly. Please see Clearpay Terms of Service for further details.

When will my items be delivered if I use Clearpay?

Clearpay orders are delivered within our standard delivery timeframes
like any order from Time4sleep.

Is there a limit to how much I can spend on a single Clearpay transaction?

Yes, your order value including shipping must be less than £1000 to use
Clearpay. Your maximum order value may be lower depending on factors such as
being a new customer or your payment history.

How do I return or exchange an item purchased with Clearpay?

Items purchased with Clearpay
follow our standard return process.

Please note, refunds for
Clearpay purchases will be refunded from Time4sleep to Clearpay. We cannot
provide an exchange or cash refund.

When the refund is processed,
any upcoming payments you have to Clearpay will be cancelled and any payments
you have already made will be refunded back to the card you paid with. Please
note that until the merchant has confirmed the receipt of any return goods, you
will be liable to continue to make your payments to Clearpay.

You can view the details by logging in to your Clearpay account.

Where can I find out more about Clearpay?

Visit the Clearpay website here for a comprehensive list of FAQs, Clearpay Terms of Service here, and Privacy Policy here.

Have you considered your financial commitments and affordability?

Clearpay is a form of credit. It is important that you consider your existing financial commitments, as well as the affordability of your purchase. This way you will avoid late fees and stay on top of your finances