I looked over lotsof web sites at beds before deciding on Time 4 Sleep. Some were a little cheeper but research showed them to be very unreliable companies. I decided to try Time 4 Sleep and never had any problems. I found the bed I liked, ordered it and it arrived very quickly. The matress was very tightly rolled and wrapped. Stand back as you open it. The children might find this bit fun. It vertually explodes open and unrolls. There is a smell that comes with the matress. It's taken a while to fade. It doesn't seem to worry our guests as it's a bed for the guest bedroom. I bought the Impressions memory pocket 1600 and it's a very comfortable matress. There have been no complaints. The bed was the Harmony Florence Antique Brass Metal Bed Frame. I've not been able to make the bed look as pretty as the picture with the bed linnin but I still love it. With a tall familly it suits our needs very well.
One word of advice. Make sure you take details of what you order. I couldn't remember as I had changed my mind so many times. Details were not on the confirmation email and I got into a bit of a pickle when I checked my bills and statements. That's my fault.